FacilityHost protocols adhere to the latest Canadian/US standards; your information is encrypted during your e-commerce sessions with FacilityHost.
We do not store credit card or purchasing card information on our web server, and do require a re-entry of the credit card number for each purchase. This is an added level of security, and helpful in laboratories or purchasing departments with multiple users of a central computer.
Security audits are conducted by third parties in order to further ensure security.
As a policy we will not share individual customer or business information with any other business, organization or institution outside of FacilityHost.
We will, with your approval, send you periodic news on our web site and web store. There will always be an "opt out" message on any general e-mail that goes to you.
People can visit our web site without telling us who they are or revealing any personal information. We do track "visits" to our site and analyze what parts of the site are used and not used, and for how long. We also look at the key words that people search for and the domains they come from. We use this data to look for trends and improve our site, and then we discard the data.
If you have any questions on security or privacy, please contact our customer service at firstname.lastname@example.org.